Privacy Policy

We are pleased that you are visiting our website and thank you for your interest! The protection of your privacy when using our website is important to us, so please take note of the following information about how we handle your data:

1. General Information about the Handling of Personal Data

You can visit our website without providing any personal information. Whenever our website is accessed, usage data is transmitted by the respective internet browser and stored in log files, also known as server log files, such as the date and time of access, the name of the page accessed, the amount of data transferred, and the requesting provider. This data cannot be attributed to a specific person and is solely intended to ensure the smooth operation of our website and improve our offerings.

Personal data is collected if you voluntarily provide it to us for the purpose of executing a contract or opening a customer account. The types of data collected can be found in the respective input forms. You can delete your customer account at any time, which can be done by sending a message to the contact information provided below. We store and use the data you provide for the purpose of contract processing. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or unless legally permitted further data usage is reserved by us.
As part of contacting us (e.g. via contact form or email), personal data is collected. The data collected via a contact form can be found in the respective contact form. This data is stored and used solely for the purpose of responding to your request or contacting you and the associated technical administration. Your data will be deleted after your request has been conclusively processed, unless you wish otherwise and no legal retention obligations prevent deletion.

Furthermore, personal data is collected when you subscribe to our email newsletter. This data is used by us for our advertising purposes in the form of our email newsletter, provided you have explicitly consented to this as follows:

"Newsletter Subscription"

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending us a corresponding message. Your email address will be deleted immediately after unsubscribing.


For our own advertising purposes, we reserve the right to store your first and last name, your postal address, and - if we have received this additional information as part of the contractual relationship with you - your title, academic degree, year of birth, and your professional, industry, or business designation in summarized lists and use them to send interesting offers and information about our products by postal mail. You can object to the storage and use of your data for this purpose at any time by sending a message to the contact information provided below.

2. Disclosure of Personal Data


Order Processing

The personal data we collect will be forwarded to the transport company commissioned with the delivery as part of the contract processing, as far as this is necessary for the delivery of the goods.

We pass on your payment data to the authorized credit institution as part of the payment processing, if this is necessary for the payment processing.


Credit Check or Identity Verification

- Credit check through R+V Allgemeine Versicherung AG and Scoring

If we make advance payments (e.g. delivery on account), we reserve the right to carry out a credit check based on mathematical-statistical methods to protect our legitimate interests. We transmit the personal data necessary for a credit check to the following service provider:

R+V Allgemeine Versicherung AG
Mittlerer Pfad 24
70499 Stuttgart

The credit information may contain probability values (so-called score values). To the extent that score values are included in the result of the credit information, they are based on a scientifically recognized mathematical-statistical procedure. We use the result of the credit check regarding the statistical probability of default for the purpose of deciding on the establishment, execution, or termination of a contractual relationship.

3. Cookies

All information about the cookies we use can be found on our Cookie page.

4. Use of Matomo

This website collects and stores data for marketing and optimization purposes using the web analysis service software Matomo ( Usage profiles are created from this data under a pseudonym, and cookies are used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor's internet browser. The cookies enable the recognition of the internet browser. The data collected with Matomo technology (including your anonymized IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. You can prevent the use of cookies and thus participation in tracking by making the appropriate settings in your browser software; however, please note that if you do this, you may not be able to use all the features of this website to their full extent.

If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and usage at any time by mouse click. In this case, an opt-out cookie will be placed in your browser, which means that Matomo will not collect any session data. Please note that the complete deletion of your cookies will also delete the opt-out cookie and may need to be reactivated by you.

5. Google Maps

On our website, we use Google Maps (API) from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google”). Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information. Information about your usage of our website (e.g. your IP address) is transmitted to servers of Google in the United States and stored there when you access subpages containing the embedded Google Maps. Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other data held by Google. However, it is technically possible that Google could identify users based on the information obtained through the use of Google Maps, create personality profiles of users, or process and use them for external purposes, over which we have no control and cannot influence. You can view Google's terms of use at, and additional terms of use for Google Maps can be found at Detailed information on data protection related to the use of Google Maps can be found on Google's website ("Google Privacy Policy"): If you do not agree to the future transmission of your data to Google as part of the use of Google Maps, you have the option to completely deactivate the Google Maps web service by turning off the application JavaScript in your browser. Google Maps and thus the map display on this website cannot be used in this case.

6. Use of Google reCAPTCHA

This website also uses the reCAPTCHA function from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). This function is primarily used to distinguish whether an entry is made by a natural person or is abusive through automated and mechanical processing. The service includes the transmission of the IP address and possibly other data required by Google for the reCAPTCHA service. For more information about Google reCAPTCHA and Google's privacy policy, please visit:

7. Further Information and Contacts

You have the right to obtain free information about your stored data and, if necessary, the right to correct, block, or delete this data. If you have further questions regarding the collection, processing, or use of your personal data, please contact us. The contact information can be found in our imprint.